There is a wide range of technologies and options for business phone systems in and around the Dallas area. In some cases, the correct names of the systems sound very similar, which can make it even more confusing and difficult to ensure a business chooses the right option.

Most of the new types of systems for business phones will use IP or VoIP technology. There are benefits to both, but the more inclusive and comprehensive of the two is IP or Internet Protocol systems.

VoIP stands for Voice over Internet Protocol. It is a category under IP, which means it offers a more comprehensive range of services and options. VoIP allows the voice signals to be transmitted by the internet, but the IP allows a greater use of various hardware by making the system digital. Other types of transmissions, in addition to voice, can access the IP business phone systems for a complete package of services.

What to Consider

Before choosing a business phone service provider and system, stop and think about all the things the phone system needs to do in your company. Do you need to manage email as well as voicemails through the phone? Would your business benefit from virtualization of the system to allow access from any authorized internet connected device? Would you like to be able to have calls displayed as if they were originating from the business, even when employees are on the road?

All of these features can be included with an IP phone system for a Dallas business. Additionally, these systems can be customized to meet the needs of a business. All of the features in an older phone system are included, with the added benefits of advanced technology and connectivity.

Take the time to compare the features and options in any business phone systems under consideration. Think not just of the immediate needs of the company, but also what you will want in a few years and ask if the technology in the system can carry the company forward.

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