Hiring a virtual assistant has been possible for some time and when you have experienced this relatively new way of moving some of your tasks out of your calendar, to provide you with more time for the tasks you wish to complete, you will wonder why you didn’t make the change sooner. Organizations are also finding that the installation of a speech enabled auto attendant can also boost your business by improving the caller experience and reducing the time that you or your assistant would previously have wasted talking to the wrong person.
Hire A Virtual Assistant Sooner Rather Than Later
When you can hire a great virtual assistant, before you become extremely distressed because you are failing to complete your tasks, often because you have too much work, the transition period will be easier to manage.
You will be able to dedicate time to decide exactly what you require from a virtual assistant and the number of hours you will expect it to work. You will be able to allocate a specific amount of your budget, so the selected individual can be trained and become part of your team as soon as possible.
When you hire a virtual assistant when you are too busy, you may not get the best from them because you may not be able to select the right person and train them efficiently.
By organizing a speech enabled auto attendant, your callers will be able to say exactly what they want to your computer system and they will be instantly directed to the best person to answer their call. This means that your virtual assistant will only be required to answer telephone calls when they are relevant and for your specific department.
By organizing your virtual assistant and updating your telephone answering system so that it incorporates a speech enabled auto attendant, the people within your organization will be completing the jobs they are paid for and not taking calls from individuals, that should be speaking to another person.